Client Recovery Advisor Manager (Internal Employees Only) JobConcord, MA 127038

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Why You'll Love This Job

Are you interested in joining a dynamic company that delivers successful in-home treatment to clients with substance use disorder? If you are a caring, compassionate and capable individual who meets or exceeds the following, we want to hear from you!

Aware Recovery Care (ARC) offers a holistic approach to treatment and changes the way clients receive care throughout the country. ARC is a year-long, home based, addiction treatment program that works collaboratively with a multidisciplinary team to assist clients in their first year of recovery.
In this workplace, employees are given more freedom to map their paths to growth.

Position Summary:
The CRA Manager is an exclusive position available within Aware Recovery Care. CRAs are a part of a multidisciplinary Addiction Treatment team guiding and directing clients through an intensive In-Home Addiction Treatment program which provides services for up to a full year. The CRA Manager has hands-on experience as a CRA and has exhibited strong leadership and communication qualities.

Position Highlights:
  • This is a hybrid position out of Concord, MA
  • This role is full-time non-exempt with an hourly salary rate of $23-$30/hour depending on licensure/ certifications, experience etc.



  • Effective and efficient management of a team of CRAs 
  • Monitor CRA Clinical documentation in the EMR system 
  • Audit CRA weekly visit logs, mileage, and expenses 
  • Assign CRAs to new clients based on age, gender, location, and personal story match 
  • Serve as guidance for CRAs and mediators in situations of immediate need pertaining to clients 
  • Supports and advocates for the CRA team  
  • Continued employee development and identification of staff training needs 
  • Extract requested client and CRA data from the EMR 
  • Report any discrepancies in CRA audit reports, higher-level staff concerns, hiring and development needs to the Executive Team 
  • Perform miscellaneous job-related duties as assigned 

**Aware Recovery Care is an equal opportunity employer **

Benefits Highlights
Coverage: Health, vision and dental through Anthem Blue Cross Blue Shield, FSA, HSA that comes with an employer match, along with STD, LTD, life insurance, EAP, and more.
Balance: Competitive Paid Time Off (PTO) plan , 10 paid Holidays, 2 paid floating Holidays of your choice
Development: Certification/continuing education eligibility, leadership development and 1 paid day off a year to go towards personal professional development.
Retirement: 401(k) retirement plan

Culture:Dedication to diversity, equity and inclusion, and a growing working environment.*In order to be eligible for our full benefits package you must be employed full time at a minimum of 32 hours a week*

Skills & Qualifications

  • High School Diploma or GED equivalent.
  • Minimum of 1 year as a CRA at ARC preferred.
  • Preferred: 2 years of lived experience in continuous recovery from any Substance Use Disorder (SUD) and/or personal experience with addiction in family members or loved ones.
  • Proficient in Microsoft Office 365. 
  • DARC or CAC certified or certification within 6 months.

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Aware Recovery Care