Family Support Specialist : Remote Role JobBedford, NH 106083

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Why You'll Love This Job

Are you interested in joining a dynamic company that delivers successful in home treatment to clients with substance use disorder? If you are a caring, compassionate and capable Family Education Facilitator who meets or exceeds the following, we want to hear from you!
Aware Recovery Care (ARC) offers a holistic approach to treatment and changes the way clients receive care throughout the country. ARC is a year-long, home based, addiction treatment program that works collaboratively with a multidisciplinary team to assist clients in their first year of recovery.
In this workplace, employees are given more freedom to map their paths to growth.

Position Summary:

The role of the Family Education Facilitator is to ensure that the families, loved ones and allies living with or supporting an Aware Recovery Care client are educated, informed and supported throughout the recovery process. Family Education Facilitators deliver the four-part curriculum of the Family Education Program to individuals who wish to engage and are given permission to participate by the ARC client.

Reports To: Family Support Manager

**This position is 95% remote, some minimal expectations of travel are to attend in person meetings at the Bedford, NH office **

**The salary range for this position is $42,000 to $46,000**

**Aware Recovery Care is an Equal Opportunity Employer**

**Great Place to Work Certified 2022-2023 #GPTW**

Benefits Highlights:
Coverage: Health, vision and dental through Anthem Blue Cross Blue Shield, FSA, HSA that comes with an employer match, along with STD, LTD, life insurance, EAP, and more.
Balance: Competitive front loaded Paid Time Off (PTO) plan , 8 paid Holidays, 1 paid floating Holiday of your choice, and 1 day off for your birthday.
Development: Certification/continuing education eligibility, leadership development and 1 paid day off a year to go towards personal professional development.
Retirement: 401(k) retirement plan with 50% employer match up to 4%
Culture: Great Place to Work certified #GPTW, dedication to diversity, equity and inclusion, and a growing working environment.
*In order to be eligible for our full benefits package you must be employed full time at a minimum of 32 hours a week*

Job Responsibilities
  • Demonstrate fidelity to the Aware Recovery Care model and Family Education Program through effective understanding and delivery of the four-part curriculum.
  • Track family assignments, contact, and other necessary data in Excel.
  • Complete all necessary Progress Notes in the Electronic Health Record (EHR) related to Family Education sessions and phone calls.
  • Attend the weekly Family Wellness Meeting
  • Working knowledge of family recovery resources: books and other materials, local and national support groups, etc.
  • Provide updates as-necessary to the Family Education Liaison or the Family Wellness Director for higher-level questions/concerns
  • Performs miscellaneous job-related duties as assigned

Skills & Qualifications

  • Bachelor’s Degree in Psychology, Social Work, Marriage and Family Therapy, Human Services, or Drug and Alcohol Counseling preferred
  • 6 months to 1 year minimum experience working with families in the substance use or behavioral health field
Key Competencies:
  • High Emotional Intelligence
  • Ability to work in a team-based environment
  • Strong communication skills within the team and overall organization
  • Ability to demonstrate empathy towards client family members and loved ones while maintaining healthy boundaries
  • Knowledgeable about family recovery, 12-step programs, alternative sober support groups, and substance use field overall
  • Appreciation and respect for principles of diversity, equity, and inclusion. Ability to engage with diverse audiences (age, gender, nationality, race/ethnicity, profession, etc
Assessed Competencies:
  • Urine Drug Screen competed following manufacturer instructions
  • Hand hygiene (Staff member washes hands properly, following ARC and CDC standards)
  • Proper use of Service Delivery Kit (following infection control protocol, using barrier appropriately)
  • Review Infection Control Policy
  • Review Emergency Operations Policy
  • Review and sign job description
  • Complete Drugs of Abuse module (screening for intoxication and withdrawal symptoms)
  • Complete Ethics module
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