Responsibilities

• Manage and compile results from employee satisfaction, experience, and life cycle surveys and organization reviews.
• Assist in overseeing employee annual and performance reviews.
• Manage and resolve complex employee relations issues within the organization.
• Conducts effective, thorough and objective investigations that follow federal and state labor laws while adhering to the organizations policies and procedures.
• Provide day-to-day performance management guidance with leadership.
• Works closely with management to improve work relationships and productivity, build morale, and increase retention.
• Manage employee data utilizing the organizations HRIS and personnel record management system.
• Analyzes HR metrics and personnel trends to develop solutions, programs, risk mitigations and policies
• Assist with managing and updating Policies and Procedures and Employee Handbook
• Participates in the creation of new job descriptions and talent management of the current workforce.
• Create and build executives reports and summaries for management.
• Partners with learning and development to provide recommendations for leadership development and training.
• Monitors and ensures the organization's compliance with federal, multi-state, and local employment laws and regulations, and recommends best practices; reviews and modifies policies and practices to maintain compliance.
• Assist in payroll management, benefits guidance and HR operations process.
• Assess and track employee performance, turnover, and create mitigation plans to reduce staff turnover and reductions.
• Assist in monthly and quarterly agency personnel audits to ensure compliance and TJC licensure standards within the agency.
• Conducts weekly meetings with the agency leadership team.
• Adapts to organizational change and departmental restructuring to fit the needs of our organization.
• Perform miscellaneous job-related duties as assigned.

• Reliability – The trait of being dependable and trustworthy.
• Customer Oriented – The ability to take care of the customers’ needs while following company procedures.  
• Accountability – The ability to accept responsibility and account for his/her actions.  
• Ethical – Ability to demonstrate conduct conforming to a set of values and accepted standards.  
• Friendly – The ability to demonstrate a cheerful demeanor towards others.  
• Responsibility – Ability to be held accountable or answerable for one’s conduct.
• Autonomy – Ability to work independently with minimal supervision.
• Initiative – Ability to make decisions or take actions to solve a problem or reach a goal.
• Judgment – Ability to form a sound decision using the available information.
• Leadership – Ability to influence others to perform their jobs effectively and to be responsible for making decisions.  
• Management Skills – Ability to direct oneself and effectively supervise others.
• Motivation – Ability to inspire oneself and others to reach a goal and/or perform to the best of their ability.
• Adaptability – Ability to adapt to change in the workplace.
• Analytical Skills – Ability to use thinking and reasoning to solve a problem.  
• Strategic Planning – Ability to develop a vision for the future and create a culture in which the long-range goals can be achieved.  
• Self-Motivated – Ability to be internally inspired to perform a task to the best of one’s ability using his or her own drive or initiative.