Intake Coordinator JobWallingford, CT 143143

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Are you interested in joining a dynamic company that delivers successful in-home treatment to clients with substance use disorder? If you are a caring, compassionate and capable Intake Coordinator who meets or exceeds the following, we want to hear from you!

Aware Recovery Care (ARC) offers a holistic approach to treatment and changes the way clients receive care throughout the country. ARC is a year-long, home based, addiction treatment program that works collaboratively with a multidisciplinary team to assist clients in their first year of recovery. In this workplace, employees are given more freedom to map their paths to growth.

Typical Work Week: 3 days per week, for 12 hours per day with changes to be made with appropriate notice to meet agency needs. Hours may include nights and/or weekends.

Position Summary: The Intake Coordinator is responsible for administering and scoring Intake Assessments for prospective and incoming Aware Recovery Care (ARC) Clients. Intake Coordinators will work in the admissions department and collaborate with the appropriate Integrated Healthcare Services personnel across ARC agencies to ensure assessments have been completed and clients are properly set up to enter the program.  

Reports To: Admission Manager/ VP Medical Service

Position Highlights:

  • Candidate must hold an RN or LPN license, with a preference for RN
  • One year in professional clinical social work experience or at least one year of professional nursing experience within the past three years
  • Experience in Substance Use Disorder (SUD) or Mental Health preferred
  • Willingness to become licensed in all states that Aware provides services
    • Preferred candidate will have multi-state nursing license already in place
  • Salary range is $36- $42 hourly contingent on experience and licensure
  • This role is 100% remote but candidate must reside in one of the following states: CT, FL, GA, IN, KY, ME, MA, NH, OH, RI, VA, NJ, NY, AR, MN, PA, TX, MI
    • Candidate will report to corporate office out of Wallingford, CT

Benefits Highlights
Coverage: Health, vision and dental through Anthem Blue Cross Blue Shield, FSA, HSA that comes with an employer match, along with STD, LTD, life insurance, EAP, and more.
Balance: Paid Time Off (PTO) accrual plan, 8 paid Holidays, 1 paid floating Holiday of your choice, and 1 day off for your birthday.
Development: Certification/continuing education eligibility, leadership development and 1 paid day off a year to go towards personal professional development.

Retirement: 401(k) retirement plan with 50% employer match up to 4%
Culture: Great Place to Work certified #GPTW, dedication to diversity, equity and inclusion, and a growing working environment.

*In order to be eligible for our full benefits package you must be employed full time at a minimum of 32 hours a week*


We’re proud to be a Great Place to Work-Certified™ company!

**Aware Recovery Care is an equal opportunity employer**


Responsibilities

Job Duties and Responsibilities
• Complete assessments and screenings including Biopsychosocial, ASAM, CIIWA, COWS, PHQ-9, and CSSRS
• Determine level of care needs including whether there are needs for Virtual Ambulatory Detox, detoxification, psychiatric stabilization, etc.
• Responsible for the initial screening to determine whether appropriate for In-Home Addiction Treatment (IHAT), Medication assisted treatment (MAT) and Virtual Ambulatory Detox.
• Assessing and determining appropriate recommendations to support clients within IHAT including MATs, Internal Psychiatric evaluation, admission team support, and referral to external provider needs.
• Providing clinical support to Admissions for client needs.
• Reviewing Higher Level of Care (HLOC) documentation to ensure clinical appropriateness for IHAT LOC.
• After completing initial assessments, notifying the admission nurse practitioner or appropriate personnel to ensure proper final review and signature.

Skills & Qualifications

Required Qualifications

  • RN/LPN 

  • One year of professional clinical social work experience or at least one year of professional nursing experience within the past three years 

  • Experience in Substance Use Disorder (SUD) or Mental Health preferred 

  • License to be in good standing

  • Willingness to become licensed in all states that Aware provides services.

  • Preferred candidate will have multi-state nursing license already in place


Key Competencies

  • Strong assessment skills and holistic health knowledge regarding addiction 

  • Exemplary motivational interviewing and deep listening skills 

  • Strong interpersonal and group communication skills 

  • Ability to collaborate 

  • Clinical excellence and excellent internal and external customer service skills 

  • Resolution-focused with the ability to think critically and creatively

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