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Quality Assurance Specialist : Remote Job – Wallingford, CT 104967

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Why You'll Love This Job

Are you interested in joining a dynamic company that delivers successful in home treatment to clients with substance use disorder? If you are a caring, compassionate and capable Quality Assurance Specialist who can support a field-based team and meets or exceeds the following, we want to hear from you!

The Quality Management Department at Aware Recovery Care utilizes Systems Theory to understand the dynamics across and between disciplines, roles, departments, and divisions. The focus is on company structures, processes, and outcomes. The department identifies and acts on problem areas through various means that fall within the purview of the Quality Assurance and Quality Improvement components of the department.

 Position Summary:

The Quality Assurance Specialist is responsible for conducting various types of quality evaluations across the organization to identify program risk areas.

This role is 100% Remote

Starting Salary Range is $40-$45K

Aware Recovery Care is an equal opportunity

Benefits Highlights
Coverage: Health, vision and dental through Anthem Blue Cross Blue Shield, FSA, HSA that comes with an employer match, along with STD, LTD, life insurance, EAP, and more.
Balance: Competitive front loaded Paid Time Off (PTO) plan , 8 paid Holidays, 1 paid floating Holiday of your choice, and 1 day off for your birthday.
Development: Certification/continuing education eligibility, leadership development and 1 paid day off a year to go towards personal professional development.
Retirement: 401(k) retirement plan with 50% employer match up to 4%
Culture: Great Place to Work certified #GPTW, dedication to diversity, equity and inclusion, and a growing working environment.
*In order to be eligible for our full benefits package you must be employed full time at a minimum of 32 hours a week*

Responsibilities

  • Identifies program risk areas through the performance of proactive auditing and monitoring of client medical record documentation and quality metrics.
  • Conducts Root Cause Analysis on Sentinel Events
  • Provides support to project teams as agreed upon with the Quality Assurance Manager
  • Systematically monitors and documents on quality indicators related to Quality Assurance
  • Provides support to agency operations and management teams
  • Performs miscellaneous job-related duties as assigned

Skills & Qualifications

  • Bachelor’s degree
  • Auditing experience preferred
  • Knowledge of Substance Use Disorder and Systemic Addiction Treatment preferred
  • Familiar with the standards of care; knowledge of clinical language
  • Experience working with Electronic Health Records
  • Proficient in Microsoft suite
  • Proficient in Excel
Key Competencies:
  • Strong organization skills
  • Ability to easily adapt and multitask
  • Strong ability to collaborate and perform in a team-oriented environment
  • Shares only appropriate and withholds confidential information
  • Must possess effective verbal and written communication skills
  • Strong presentation skills
  • Strives for excellent standards of quality
  • Commitment to ongoing learning and growth
  • Appreciation and respect for principles of diversity, equity, and inclusion. Ability to engage with diverse audiences (age, gender, nationality, race/ethnicity, profession, etc.)
  • Effective organization and time management skills with the ability to work under pressure and adhere to project deadlines
  • Demonstrated integrity within a professional environment
  • The ability to coach and mentor others and handle confidential performance issues
  • Demonstrate the ability to resolve conflicts and handle confrontation with professionalism
  • Excellent interpersonal skills with the ability to establish working relationships with individuals at varying levels within the organization
  • Highly effective in managing change, multiple priorities, and exercising sound judgment
  • High degree of dependability and motivation
  • Demonstrate the ability to analyze quantitative results and offer feedback to improve performance
  • Proficient in Microsoft Office (Word, Excel, Outlook)
  • Ability to successfully complete HIPAA certification annually
  • Ability to multi-task and manage several systems on a daily basis
  • Ability to work well independently and in collaboration with other staff members to meet reporting deadlines
  • Demonstrated ability to manage various data collection methodologies, information analyses, and produce clear report presentations;
  • Must be flexible in order to respond quickly and positively to shifting demands
  • Strong attention to detail; ability to work on multiple tasks and meet deadlines
  • Excellent PC skills with demonstrated experience using Microsoft Office Package (MS Word, Excel, Power Point, Access, Outlook); interne
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